Frequently Asked Questions
Everything you need to know about Mammotion style and service.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is Mammotion's shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email once your package departs our warehouse.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Mammotion garments?
To maintain the quality of your clothing, we recommend following the care instructions on the internal label. Most of our pieces prefer a cold machine wash and air drying.
Do you offer international shipping?
Yes, Mammotion ships to over 50 countries. Shipping costs and delivery times vary by location and will be calculated at checkout.